Frequently Asked Questions
How do I receive a quote for my project?
To receive a free quote for your project, please email your document(s) to Kyle in Microsoft Word, Microsoft Excel or PDF format. Project quotes are based on the word count of the source documents submitted. For scanned PDF documents that do not show a word count, the project price will be quoted using the estimated word count of the final English translation in Microsoft Word. For questions regarding your project and to discuss your specific needs, contact Kyle via phone, 952.353.7913, email or fill out our contact form.
How do you maintain client confidentiality?
We value our long-term relationships with our clients and we take maximum precautions to secure the safety and security of all client documents. We never share any client information or documentation without your consent. Before starting your project, along with our Contract for Service, we will sign a nondisclosure agreement, stipulating the privacy and confidentiality of your documents.
What format do you accept for documents?
Documents should be in Microsoft Word, Microsoft Excel or PDF format.
What is ATA Certification and why does it matter?
ATA Certification is one of the most widely respected credentials in the translation industry. Certified translators have passed a rigorous exam by the American Translators Association assessing their translation proficiency in specified source-target language pairs. They have also met higher education requirements or have at least five years of experience as a professional translator. Certified translators are also required to stay current with industry practices by completing additional continuing education requirements on an annual basis. In addition, ATA certified translators have pledged to uphold the ATA Code of Ethics and Professional Practice.